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Protection of private life
USE OF YOUR PERSONAL DATA
We only use your personal data in the areas strictly identified by law and only when necessary for us or when you authorize us to do so.
This is primarily for use in our commercial relationship following a purchase.
COOKIES
DATA RETENTION PERIOD
Your data is stored on our servers based in Belgium for 3 years after the end of our commercial activities.
The end of our commercial relations may correspond to the expiration of a warranty period for a jewel that you have bought from us or the last positive act on your part: catalog request, click in an email, connection to your customer area (…).
After this three-year period, your personal data will be automatically deleted, unless you want us to keep your data.
As long as our business relationship continues, we will continue to store and make your personal data available to you, unless you request otherwise.
Cookies are valid for 13 months.
Some data is kept longer due to a legal obligation or to prove the existence of a right or a contract.
Invoicing data and supporting documents are kept for ten years from the end of the financial year as an intermediate archiving, that is to say they are subject to storage conditions, restricted consultation and use.
DATA SECURITY
We implement a variety of security measures to keep your personal information secure. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform specific work (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.
TRANSFER OF DATA ABROAD
We guarantee that your data remains hosted within the European Union or in a country with a level of guarantee recognized as equivalent.
YOUR RIGHTS AND HOW TO EXERCISE THEM
You have several rights relating to your personal data, in particular:
- Query and access to processed data
- To request the rectification of your data
- To request the limitation of data processing or to oppose it
- To request the deletion of your data
- To withdraw your consent at any time when this is the basis of the processing
- To request the portability of your data
- To lodge a complaint with a supervisory authority
- To formulate instructions on the fate of your data after your death
MODIFICATION OF THE PERSONAL DATA PROTECTION POLICY
We are likely to modify this personal data protection policy at any time to make it clearer, more exhaustive and to adapt to changes in regulations.
DETAILS OF PERSONAL DATA
- Identity information (Name, first name and username (email address and customer number))
- Create and maintain a customer account
- Nature of the treatment:
- Contract: An Amira Diamonds account is required to be able to order on the site.
- Nature of the treatment:
- Create and maintain a customer account